Real problems. Real interventions. Measurable business outcomes — from consulting engagements and GenAI capability-building.
Seven real-world engagements. Each one a different industry, a different problem — all unified by a curiosity-led, business-first approach to uncovering what's truly holding performance back.
A technology distribution company with 30 years in the market faced consistent net profit losses for over 16 months, despite adequate revenue, due to a Gross Profit (GP) of 2.7% against operational costs of 4.8%.
Despite high sales, deep discounting was eroding net profits for a leading jewellery retailer, with a fundamental lack of understanding of the discounts' true cost.
A tire distribution company faced a puzzling issue: despite a healthy gross profit (GP), net profit remained significantly lower, impacting bonus payouts.
A leading facility management company continued leasing their fleet vehicles, overlooking its validity as the fleet grew to over 40 vehicles, highlighting a significant operational oversight.
A real estate firm faced a cancellation rate of approximately 23%, which raised questions about customer satisfaction and operational efficiency, given the high cost of customer acquisition.
In a financially sound trading distribution company with revenues exceeding $100 million, a sense of discomfort spurred a deeper investigation into unseen business aspects.
Facility management companies often face challenges in setting priorities for work orders. Complex priority levels, ranging from P1 to P9 or just three levels (P1, P2, P3), underscored the need for a strategic approach to priority setting.