- Retail Sales Enablement Program
- Increase Customer Engagement
- Delivering Right Customer Experience
- Knowledge Management Initiative
- Sales Force Integration Initiative
- Retail Digital Asset Management Initiative
- Sales increase 19% (‘11), 13% (‘12), 12% (‘13), 10% (‘14)
- Several thousand of hours saved due to process automation
- HP rates DDF as no. 1 in delivering customer engagement (‘12)